General

Quality Control

Also known as: QC

The inspection and testing of construction work to verify it meets specifications. The downstream complement to Quality Assurance.

Quality Control is the systematic inspection and testing of work as it gets installed (and after installation) to verify compliance with specifications. QC activities include: superintendent walkthroughs, third-party special inspection (concrete, structural welding, fireproofing, soils), trade-specific tests (hydrostatic on plumbing, megger on electrical, balancing on HVAC), and the formal punch-list process at substantial completion. On commercial work, QC deliverables include daily inspection reports, test results, and a QC tracking log.

A real QC program does not replace QA. The pattern is: train and qualify upstream (QA), then inspect and verify at the work (QC), then formally close out (punch list and final inspection). QC is the safety net that catches what QA missed, but a project that depends entirely on QC to find defects is expensive: rework cost on caught defects exceeds the cost of preventing them in the first place. The contractors with the highest gross margins almost universally invest more in QA than in QC.

Frequently asked questions

What is included in a QC program?+

Daily superintendent walkthroughs, third-party special inspections (concrete, structural welding, fireproofing, soils), trade-specific tests (plumbing pressure, electrical megger, HVAC balancing), pre-cover inspections (above-ceiling, behind-wall before close), and the punch-list process at substantial completion.

Who pays for special inspections?+

Typically the owner, separately from the construction contract. The owner hires the special inspector directly or through a testing lab. The contractor coordinates inspection scheduling but does not pay the inspector's fee. On rare projects the contract folds special inspections into the GMP.

How does QC fit with the punch list?+

The punch list is the final formal QC step at substantial completion. Items found during the punch are corrected before final payment. Items missed during the punch but found later become warranty items. A strong QC program throughout the project shrinks the punch list to a manageable size; a weak program produces a punch list that takes weeks to close.

Related terms