Team Messaging, Private DMs, and Client Threads
Team broadcasts, private DMs, and customer threads in one inbox
Communicate with team members and customers from a single unified inbox with email and SMS delivery. Broadcast to the whole crew, send a 1:1 direct message to a specific teammate (private — owner and other admins can't read it), or message the customer via email and SMS — all from the same project thread. BuildCrux keeps every conversation tied to the right project so you never lose context.
Part of BuildCrux's all-in-one platform
✓Private 1:1 DMs
✓Email + SMS to customers
✓Project-linked threads
What you get
Broadcast to the whole crew or DM one teammate from the same composer.
Direct messages are RLS-private: only sender and recipient can read them. Workspace admins and office staff cannot audit DMs by design.
Customer messages deliver via email, SMS, or both — recipient chooses.
Every conversation links to the relevant project automatically.
Read receipts show who has seen each broadcast or DM.
Search message history by person, project, or keyword.
Works on mobile with violet-themed DM bubbles so private messages stay visually distinct.
Ready to streamline your business?
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